We strive to ensure customer satisfaction at Suryafestiworld. If you wish to cancel an order, please contact us within 24 hours of placing it. Once the order is processed or shipped, cancellation may not be possible.

Refunds will be issued in the following cases:

• If the product is damaged or defective upon delivery (with valid proof).

• If the order is cancelled before processing.

• If we are unable to fulfill the order due to stock or other issues.

Refunds will be processed within 7–10 working days through the original mode of payment.